Divine Flavored Group

Legal & Policies

At Divine Flavored Group, we are committed to protecting your privacy, maintaining transparency, and providing professional business support with integrity. Please review the policies below to understand your rights, responsibilities, and the terms governing the use of our website and services.

PRIVACY POLICY

Privacy Policy

Effective Date: January 1, 2026

Divine Flavored Group ("Divine Flavored Group," "we," "us," or "our") understands that your privacy is important to you. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in connection with our business activities, client services, consultations, marketing communications, and through our website, applications, and other digital platforms that link to this Privacy Policy (collectively, the "Sites").

Divine Flavored Group provides business solutions for food-related businesses, including tax preparation, legal compliance support, accounting and bookkeeping, business consulting, marketing agency services, and IT support. Please review our Terms of Use for additional information regarding the use of our website and services.

Information We Collect

Divine Flavored Group may collect personal information during the course of providing our services and operating our business. This may occur when you book a consultation, request information, subscribe to newsletters, complete contact forms, purchase services, participate in surveys, or otherwise interact with our Sites.

The information collected may include:

  • Full name.
  • Business name.
  • Mailing address.
  • Email address.
  • Telephone number.
  • Business information.
  • Financial information required for service delivery.
  • Documents and information submitted during consultations or engagements.

We may also automatically collect information regarding the devices and technologies used to access our Sites. This information may include IP addresses, browser type, device identifiers, operating systems, pages visited, and usage activity collected through cookies and similar tracking technologies.

In some cases, we may receive information from publicly available sources, business directories, social media platforms, referral partners, or other third-party sources. We may combine this information with information already collected to better understand client needs and improve our services.

Use of Information

Divine Flavored Group uses collected information to:

  • Deliver requested services
  • Schedule and manage consultations
  • Process transactions and payments
  • Provide customer support
  • Improve our services and website experience
  • Send business updates, newsletters, and service-related communications
  • Conduct business analysis and reporting
  • Maintain compliance with legal and regulatory requirements
  • Prevent fraud and protect the security of our business and clients

We may retain information necessary to fulfill contractual obligations, maintain business records, comply with legal requirements, and provide ongoing support to our clients.

Divine Flavored Group and its service providers may use cookies and related technologies to improve website functionality, monitor website performance, analyze visitor behavior, and enhance user experience. Additional information regarding these technologies can be found in our Cookie Policy.

Our Sites do not intentionally track users across third-party websites over time, and we do not modify our practices in response to browser “Do Not Track” signals.

TERMS OF USE

Terms of Use

Effective Date: January 1, 2026

Divine Flavored Group and its affiliates ("Divine Flavored Group," "we," "us," or "our") provide content and services through websites, applications, and digital platforms that link to these Terms of Use (collectively, the "Site"). Your access to and use of the Site are subject to the following terms and conditions ("Terms").We reserve the right to update or modify these Terms at any time without prior notice. By accessing or using this Site, you agree to be bound by these Terms and any future updates.For information regarding how Divine Flavored Group collects, uses, stores, and protects your personal information, please review our Privacy Policy.

COOKIE POLICY

Cookie Policy

Effective Date: January 1, 2026

Divine Flavored Group ("Divine Flavored Group," "us," "we," or "our") understands that your privacy is important and is committed to being transparent about the technologies used on our website and digital platforms. This Cookie Policy explains how and why cookies, web beacons, pixels, and similar tracking technologies (collectively, "Cookies and Tracking Technologies") may be stored on and accessed from your device when you visit or interact with any website, application, or digital platform operated by Divine Flavored Group that links to this Policy (collectively, the "Sites").

These technologies help us improve website functionality, understand visitor behavior, enhance user experience, analyze website performance, and support our business operations.

This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

REFUND & DISPUTE POLICY

Refund and Dispute Policy

Effective Date: January 1, 2026

Before purchasing any service from Divine Flavored Group, clients must review and agree to the following terms.

1. Acknowledgement of Service Agreement

By purchasing any consultation, support plan, maintenance service, or professional business service from Divine Flavored Group, the client acknowledges that they have read, understood, and accepted the terms outlined below.

The client further acknowledges that Divine Flavored Group provides professional services including tax preparation, legal compliance support, accounting and bookkeeping, business consulting, marketing agency services, website management, and IT support.

Because services involve research, planning, analysis, administrative work, implementation, and professional expertise, work may begin immediately after payment is received.

2. Payment Terms

All services must be paid in full or enrolled in an approved payment plan before work begins.

By submitting payment, the client authorizes Divine Flavored Group to begin activities that may include:

  • Client onboarding
  • Business assessments
  • Financial reviews
  • Compliance reviews
  • Strategy development
  • Marketing planning
  • Website and technology setup
  • Administrative processing
  • Service preparation and implementation

Because these activities may begin immediately after purchase, payment confirms authorization to start work.

3. No Refund Policy

Professional services provided by Divine Flavored Group are generally non-refundable once work has commenced.

This includes, but is not limited to:

  • Tax preparation services
  • Legal compliance services
  • Accounting and bookkeeping services
  • Business consulting services
  • Marketing agency services
  • Website design and management services
  • IT support services
  • Maintenance plans
  • Consultations
  • Digital resources and downloadable materials

Refunds will not be issued for reasons including but not limited to:

  • Change of mind
  • Failure to provide requested information
  • Failure to attend scheduled consultations
  • Failure to respond to communications
  • Business strategy disagreements
  • Personal financial circumstances
  • Delays caused by third parties or regulatory agencies
  • A decision not to proceed after work has begun.

4. Payment Plan Terms

Clients selecting a payment plan agree that:

  • Payment plans are binding financial agreements
  • Scheduled payments remain due according to the agreed plan
  • Services may begin upon receipt of the first payment
  • Outstanding payments remain the client’s responsibility

Failure to complete payments may result in service suspension, termination, or collection of outstanding balances where permitted by law.

5. Authorization to Begin Work

By making payment, the client expressly authorizes Divine Flavored Group to begin work immediately.

This authorization includes activities that may occur before visible deliverables are provided, including:

  • Business assessments
  • Financial analysis
  • Compliance reviews
  • Strategy development
  • Website preparation
  • Marketing planning
  • Technical setup
  • Administrative processing

The client acknowledges that professional preparation and internal work may begin immediately after payment and that services are considered initiated once work has commenced.

6. Service Timelines

Service timelines vary based on several factors, including:

  • Project complexity
  • Client responsiveness
  • Regulatory requirements
  • Third-party processing times
  • Scope of work

Estimated timelines are provided for planning purposes only and are not guaranteed completion dates.

7. Client Responsibilities

The client agrees to:

  • Provide accurate information
  • Submit requested documentation promptly
  • Respond to communications in a timely manner
  • Participate in consultations when required

Delays caused by the client may impact project timelines and do not qualify for refunds.

8. Dispute & Chargeback Policy

By purchasing services from Divine Flavored Group, the client agrees to contact us directly regarding any concerns before initiating a payment dispute or chargeback.

If a dispute is filed, Divine Flavored Group may provide supporting documentation including:

  • Service agreements
  • Policy acknowledgements
  • Consultation records
  • Project documentation
  • Communication records
  • Proof of work completed
  • Service delivery records

Fraudulent disputes or chargebacks may result in immediate termination of services and collection of outstanding balances where legally permitted.

Important Notice

By submitting payment, the client acknowledges that professional work, planning, research, analysis, administration, and service preparation may begin immediately. As a result, services may be considered initiated before final deliverables are provided.